Frequently Asked Questions

General

Is there an age limit?

We strongly recommend players be at least 120 cm tall and/or 10 years old to participate for the safety and comfort of all players. Any players under 18 years of age require an adult or guardian to sign waivers on their behalf before starting.

I can never find pants that fit, will your equipment fit me?

All of our equipment is designed to be adjustable and fit people of all sizes and shapes comfortably. From the tallest giant to the shortest hobbit we are confident you will find our equipment comfortable and a good fit.

VR Arcade

What is a Virtual Reality arcade?

Virtual Reality arcades allow players to experience virtual reality the way its meant to be experienced, on our high end equipment with a huge selection of games. Just strap on our equipmenmt and select from the massive list of games to start playing.

How fit do I need to be?

The fitness requirements will vary from game to game. Some of our games and experiences involve serenely walking around beautiful environments while others will have madly swinging your light sabers in time to the music. If you have fitness or mobility issues our staff can direct you to games and experiences to suit your abilities.

How do virtual reality arcades work?

Once you have been fitted with a custom designed lightweight backpack and HTC Vive Pro headset, a staff member will guide you to a custom engineered simulation room. There you will be able to select from a huge list of the best virtual reality games and experiences available, just select one and start playing. You can change games as often as you want.

How long does it take?

Our VR arcade sessions can be booked for either 30 minutes or a full hours. Longer sessions are available if desired, just contact us.

Escape Rooms

What is an escape room?

Escape rooms are a tactile gaming experience where players work together to solve challenges using a variety of hints, clues, and puzzles to 'escape' a room within a time limit. Players have around 60 minutes or less to finish the game.

What if we get stuck on one of the puzzles?

Our operations centre is constantly monitoring your journey, and if requested can provide hints to your team that assist you to progress.

How fit do I need to be?

Our rooms are designed to test your mental agility and ability to work together as a team - not your fitness. You may need to bend, crouch or raise your arms above your head, there are no lifting requirements. You do need to have the capacity to walk and move freely and have full use of one arm. Please contact us if you have further questions.

How do virtual reality escape rooms work?

Each member of your team will be fitted with custom designed lightweight backpacks, gloves and HTC Vive Pro headsets - they are very comfortable to wear. A staff member will guide your team to a custom engineered simulation room where sound is dampened to enhance the superior surround sound systems designed to maximise your enjoyment and immersion. Then - you play the game.

How long does it take?

Length of games vary between experiences with average time limit of 60 minutes. Depending on how busy we are, we might give you a little extra time to complete the game if required. Please arrive 15 minutes before your booking so everyone can enjoy a good virtual experience.